Friday, September 18, 2009

Livid

Yesterday I met a client that had taken over at one of my schools.  I got to her class just before it started (the kids were coming in, but they were still sorting themselves out). I introduced myself, gave her a catalogue, a calendar and all the things she would need to be a client of mine (well, technically the SCHOOL is the client but the teacher facilitates it). 

Anyway, she asked me to come to meet the teacher night at her school "in case" some kids wanted to rent instruments. I explained that the company discourages us from doing Rental Nights during other school activities.  There's too much going on at the school and you don't get any serious customers.  We need a dedicated evening to explain the process and answer questions to a group all at once.

She said she understood  Four hours later she sent me an email telling me that she already told everyone I'd be coming October 8th at 7pm. She was sorry she didn't know I wasn't "keen" about it.

She didn't ask anyone at the store if I could do it. Then she asked me, I said no, and she did it anyway.

Fucking bitch.



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